# Privacy Policy

Last updated:

## 1) Who we are

TripleFactoryGuide is an independent, fan-made website dedicated to sharing tips and guides for Triple Factory: Match 3D. We are not affiliated with or endorsed by the game’s creators.

## 2) Scope

This policy explains what personal data we collect when you use our website, why we collect it, how we use it, and the choices you have. It applies to triplefactoryguide.com and any subpages such as this Privacy Policy and our Cookie Policy.

## 3) Data we collect

- Contact form data: name, email, and the message you send to us.
- Newsletter data: name and email when you subscribe to updates.
- Cookies: strictly necessary cookies to keep the site running and remember your cookie choice. Optional cookies are used only if you consent.
- Basic logs: our hosting provider may record standard server logs for security and performance (for example IP address, user-agent, date/time, and requested pages).

We do not knowingly collect sensitive categories of data.

## 4) Why we process your data

- To reply to your messages and support requests.
- To send you the newsletter if you opted in.
- To operate, secure, and improve the website.
- To comply with legal obligations and enforce our terms.

## 5) Legal bases (GDPR)

- Consent: newsletter and optional cookies.
- Legitimate interests: website security, basic analytics, preventing abuse.
- Contract/Pre-contract: responding to your requests sent via the contact form.
- Legal obligation: compliance with applicable laws.

## 6) Retention

We keep contact messages and newsletter records only as long as necessary for the purposes above, then delete or anonymize them. Cookie consent is stored for up to 6 months unless you clear cookies earlier.

## 7) Sharing

We do not sell your personal data. We may share data with trusted service providers that help us run the site (for example hosting and email services) under appropriate data protection terms, and when required by law.

## 8) International transfers

If your data is transferred outside your country, we use appropriate safeguards such as standard contractual clauses where required by law.

## 9) Your rights

Depending on your location, you may have rights to access, rectify, erase, restrict or object to processing, and to data portability. You also have the right to withdraw consent at any time for processing based on consent.

To exercise rights, contact us using the details below. We may need to verify your identity before responding.

## 10) Cookies

We display a cookie banner that allows you to accept all cookies or continue with necessary cookies only. You can change your browser settings to manage or delete cookies at any time. For details, see our Cookie Policy.

## 11) Third-party links

Our site may link to community platforms or resources. Their privacy practices are not covered by this policy. Please review their policies before sharing data.

## 12) Children’s privacy

This website is intended for a general audience but not directed to children under 13. If you believe a child provided us personal data, contact us and we will delete it.

## 13) Changes to this policy

We may update this policy to reflect changes in our practices or applicable laws. Updates will be posted on this page with a new “Last updated” date.

## 14) Contact us

- hello@triplefactoryguide.com
- Online

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